Age Concern Metro Rochdale is committed to protecting your privacy and security. Whenever you provide us with your personal information via our website‚ we will treat that information in accordance with this policy and current UK Data Protection legislation. By using the site and any services we offer via our website‚ you are agreeing to be bound by this policy. This policy may change from time to time‚ so please check this page periodically.

On this page:

1. What personal information is collected from you?
2. How is your information used?
3. Who has access to your information?
4. How you can access‚ update or delete your information?
5. Security of your data in transmission
6. What happens when visitors link to another site?
7. 16 and under
8. Contact us

1. What personal information is collected from you? (<< back to top)

When you visit the website, and only at your discretion when you have decided to enter the information requested into the given text fields, we collect that personal information as soon as the online forms are submitted by you clicking the 'submit' button. These would typically include your name‚ address and contact details.

In addition, we are also able to store your IP (Internet Protocol) address. Although it is not specific to you, we are also able to store general statistical information concerning which pages were accessed by website visitors.

2. How is your information used? (<< back to top)

We may use this information in the following ways :

• to verify your identity
• to seek your views or comments on the services we provide
• to improve our services or marketing purposes
• to send you communications which you have requested and that may be of interest to you. These may include information about campaigns‚ appeals‚ other fundraising activities‚ promotions of our associated companies goods and services.

3. Who has access to your information? (<< back to top)

Age Concern Metro Rochdale is committed to protecting the personal data of its supporters and members. Any details you give us will be held in accordance with the Data Protection Act 1998.

Age Concern Metro Rochdale, including our associated and subsidiary companies, is the sole owner of the information collected on this site. We will not sell‚ share‚ or rent this information to third parties‚ unless we have your explicit permission to do so‚ or we are required to do so by law‚ for example‚ by a court order or for the purposes of prevention of fraud or other crime.

Where you have given us permission we may contact you about other services and products or pass your details to similar organisations. We may transfer your personal information to a third party as part of a sale of some or all of our business and assets to any third party or as part of any business restructuring or reorganisation‚ but we will take steps with the aim of ensuring that your privacy rights continue to be protected.

4. How you can access‚ update or delete your information? (<< back to top)

The accuracy of your information is important to Age Concern Metro Rochdale. We are working on ways to make it easier for you to review and correct the information that Age Concern Metro Rochdale maintains about you.

In the meantime‚ if you change email address‚ or any of the other information we hold is inaccurate or out of date‚ please email us here info@acmetrorochdale.co.uk‚ or write to us at:

Age Concern Metro Rochdale
12 South Parade
Rochdale
Lancashire
OL16 1LR

You have the right to ask for a copy of the information Age Concern Metro Rochdale hold about you. If you do not want to continue receiving information by email from us‚ please contact us via info@acmetrorochdale.co.uk or call 01706 712515 and ask to unsubscribe.

5. Security of your data in transmission: (<< back to top)

As we do not collect any sensitive data on this site (i.e. bank details) your details are transmitted in standard manner over the Internet‚ and this can never be guaranteed to be 100% secure. As a result‚ while we strive to protect your personal information‚ Age Concern Metro Rochdale cannot guarantee the security of any information you transmit to us‚ and you do so at your own risk. Once we receive your information‚ we make our best effort to ensure its security on our systems.

6. What happens when visitors link to another site? (<< back to top)

The Age Concern Metro Rochdale website contains links to other websites. This privacy policy applies only to our site‚ so visitors should always be aware when they are moving to another site and read the privacy statement of any site which collects personal information. We cannot be responsible for the privacy policies and practices of other sites even if you access them using links from our website. We do not pass on any personal information about our visitors to any other site.

In addition‚ if you linked to this website from a third party site‚ we cannot be responsible for the privacy policies and practices of the owners and operators of that third party site and recommend that you check the policy of that third party site and contact the owner or operator if you have any concerns or questions.

7. 16 or Under: (<< back to top)

If you are aged 16 or under‚ please get your parent/guardian's permission beforehand whenever you provide personal information to the Age Concern Metro Rochdale website. Users without this consent are not allowed to provide us with personal information.

8. Contact us: (<< back to top)

If at any time you would like to contact us with your views about our privacy practices‚ or with any enquiry relating to your personal information‚ you can do so by sending an e-mail to us at info@acmetrorochdale.co.uk or telephone us on 01706 712515.